Information We Collect:
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our website, make a booking, subscribe to our newsletter, and in connection with other activities, services, features, or resources we make available on our website. You may be asked for your full name, age, email address, mailing address, phone number, credit card information, and passport information, as well as information related to travel preferences, such as special dietary requests and travel medical information when required.
How We Use Collected Information:
We collect and use personal information to provide the services requested by you, such as booking travel arrangements, sending confirmation emails, providing travel-related information, processing your payments. We may also use this information to personalize your experience, to improve our website, and to send marketing emails regarding promotions and travel-related information. We do not sell or rent your personal identification information to others.
How We Protect Your Information:
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. When we no longer need your personal information, we will securely destroy or de-identify it.
Sharing Your Personal Information:
We may share your personal information with third-party service providers who assist us in providing our services, such as airlines, hotels, vehicle rental agencies, and activities suppliers. We may also share information with government agencies and law enforcement officials to comply with legal requirements.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Your Rights Regarding Your Information:
You have the right to access, update, correct and delete your personal information at any time. You may also opt-out of receiving promotional emails by following the instructions included in each email or by contacting us directly.
Website Policies and Cookies
Our website uses a technology called a “cookie,” which is a small element of data that our website can send to your browser to be stored on your computer so that we can recognize your computer when you return. If you have registered with our website, cookies may provide us and our service providers with information that we will use to personalize our website in accordance with your preferences. Most web browsers allow you to modify your settings to notify you when you receive a cookie or to reject cookies entirely. If you decide not to accept cookies from our website, you may not be able to take advantage of all of its features.
International Data Transfers:
We may transfer your personal information to third-party service providers or travel partners located in countries outside of your home country. These countries may have different data protection laws than your home country. By using our travel services or providing us with your personal information, you consent to the transfer of your personal information to these countries.
Our travel services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
Updated: March 14, 2023